Built for you
Multi-carrier shipping control and branded delivery, built for retail scale.
MachShip connects your eCommerce stack, Shopify, your ERP, your carrier mix, into one platform where fulfillment logic and post-purchase experience run together. Your business rules drive carrier allocation across every order and every channel. Your brand shows up on every tracking notification, every delivery update, every return. Whether you’re managing one channel or scaling through peak trading, MachShip gives you operational control and the delivery experience your customers judge you by.
Your fulfilment, automated
Your customer experience, owned
Your operations, connected
How it works
The full eCommerce shipping stack in one platform.
Each capability handles a different layer of the eCommerce delivery model. Together they give you operational control and a post-purchase experience that’s actually yours, not handed off to a carrier.
Checkout
Real-time delivery options
Where your shipping strategy meets your customer. Checkout integrates directly with Shopify, WooCommerce and Magento to display live carrier rates, accurate ETAs and genuine delivery choice at the moment of purchase. Your business rules, preferred services, free shipping thresholds, delivery promises, are applied automatically, so every customer sees the right options for their order and location. Transparent, competitive delivery options drive conversion. Better rate presentation drives margin.
Deliver
Multi-carrier fulfilment
Your warehouse team follows one process. Your customers get the service they were promised. Deliver automates carrier allocation based on service type, destination, weight and cost, so the right carrier is assigned every time, without manual decisions at the pick bench. During peak trading, Black Friday, Christmas, end-of-season, that consistency is what keeps fulfillment running when order volume doubles. Deliver scales with you. The process doesn’t change; the volume does.
Branded Tracking
Post-purchase experience
Most retailers hand their most-visited touchpoint to a carrier their customers may not recognise. Branded Tracking puts your brand, your voice and your visual identity on every tracking notification and tracking page, dispatched through delivered. Customers stay in your world, not a third party’s. When something goes wrong, the communication comes from you. And because tracking pages get checked multiple times per order, they’re also one of the highest-traffic surfaces you own. Product recommendations, promotions, loyalty messaging: yours to use.
Return
Self-service returns
Returns are part of the job. The experience around them isn’t. Return gives customers a self-service multi-carrier portal to initiate returns, select a method and receive labels with no support ticket needed. Your team gets every return tracked, every shipment visible, every exception flagged. The data layer surfaces return volumes, reasons, carrier performance and processing times so you can actually improve over time, not just manage the queue.
Analytics
Shipping intelligence
eCommerce margins are made and lost in the details. Analytics surfaces shipping cost trends, carrier performance, peak-period patterns and fulfilment data so you can see where money’s going and where it’s leaking. For enterprise retail teams that need data depth, carrier scorecards, lane performance, cost per order, it’s there. For a growth brand that just wants a clear picture of spend and service levels, it’s that too.
Customer Spotlight
It’s in the stats.
Every number here started as a single order that had to reach a real customer. That final moment is where your brand lives, and it's what MachShip is built to get right at any volume.
Getting Started
Switching to MachShip is easier than you think
MachShip connects to Shopify, your ERP and your WMS, and the integration work is handled for you. Most retailers start with one channel or one carrier subset to see how it runs before rolling further. There’s no pressure to flip everything at once; you can trial the platform on part of your operation and scale from there. It’s a two-way door: you’re not committed before you’ve seen it work.
Fast, supported integration
MachShip handles the connection to your existing platforms. Shopify, your ERP, your WMS. Setup is structured and supported, not left to you to figure out.
Start where it suits you
Begin with one channel, one warehouse, or one subset of your carrier mix. There’s no obligation to go all-in on day one.
No disruption to fulfilment
The platform is designed to run alongside your current operation during transition. Your customers don’t feel the change while you’re making it.
Connects to the platforms your eCommerce business runs on.
MachShip integrates directly with Shopify, WooCommerce and Magento, plus ERPs like NetSuite and SAP, and 500+ carriers across Australia and New Zealand, so the platform fits into your existing stack, not the other way around.
Your questions answered
Frequently Asked Questions
Yes. MachShip integrates directly with Shopify, WooCommerce and Magento, so you can display live carrier rates at checkout, automate fulfillment and run branded post-purchase communications through your existing store. Setup is supported and you don’t need to build the connection yourself.
The same way it handles any other day, automatically. Carrier allocation rules run based on your defined logic regardless of order volume, so your warehouse team follows the same process whether you’re shipping 200 orders or 20,000.
Yes. MachShip is a multi-carrier. You bring your own carrier relationships, and the platform routes across them based on your rules. You’re not required to change carriers or consolidate to a MachShip network.
No. Most retailers start with one channel and expand from there. The operational capability scales to enterprise complexity, but you don’t need to use all of it on day one. Growth brands use MachShip to get a level of operational control and post-purchase experience that lightweight tools can’t match.
Carrier tracking redirects your customers to a third-party site, often one they don’t recognise, taking them out of your brand experience. Branded Tracking keeps customers on your domain, hearing from you. The tracking page is one of the most-visited pages in any eCommerce business. With Branded Tracking, it’s a surface you control rather than one you hand away.
See how MachShip gives you control of your shipping operations and the delivery experience your customers remember.