One platform for every customer, every carrier, every level of your hierarchy
However complex your customer base, MachShip mirrors the way your business already runs.
What you're after
Bring your entire customer portfolio under one structured roof.
If you’re running a 4PL operation across spreadsheets, separate logins and a patchwork of tools, your customer hierarchy lives in your head - and so do the workarounds.
Solved with MachShip
Manage gives you a single platform
It's structured the way your business actually operates: nested parent-child relationships with no limit on depth, role-based access at every level, and a clean line between every account in your portfolio. Your team sees what they need to do the job. Your customers only see what’s theirs. As your book of business grows, the structure grows with it.
How it works
The structure to run a multi-customer freight operation.
Set it up to mirror how your business already runs, then scale without rebuilding.
Nested parent-child hierarchies
Customer structures with no limit on depth or complexity, mirroring how your business already operates.
Role-based access at every level
Your team sees what they need. Your customers only see what’s theirs.
Centralised carrier management
Every carrier account, every customer, every service, managed and offered from one place.
Onboarding at scale
Add new customers without spreadsheets or workarounds, and delegate operational tasks with confidence.
It’s in the stats.
You don't reach this kind of scale without a platform that can hold many moving parts in order. Manage is that order applied to your whole customer portfolio, however deep the structure goes.
Customers
Customer Spotlight
Plugged into the systems your business, and your customers’ businesses, already run on.
From customer-side ERPs and warehouse systems (NetSuite, Pronto, Carton Cloud) to finance platforms (Xero, QuickBooks) and a 500+ carrier network, MachShip connects the stack a 4PL operation depends on, without your team maintaining a single integration.
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Frequently Asked Questions
There’s no limit. Parent, child, sub-child, and as many levels below as your business needs - Manage handles complex structures without forcing you into a rigid template.
Yes. Role-based access is configurable at every level of the hierarchy, so your team sees exactly what they need to do their work, and each customer only sees what’s theirs.
Significantly faster than the spreadsheet-and-shared-folder approach most 4PL providers start with. New customers slot into your existing hierarchy, inherit the carriers and rules you’ve already configured, and your team can start operating on their account without a long setup cycle.
No. Manage is designed to mirror how 4PL providers already operate — whether that’s a national 3PL with regional branches, a 4PL managing franchise sub-accounts, or a multi-brand operation with shared carrier panels.