Your tracking page is one of the most-visited pages you own. Most retailers give it away
Put your brand on it and turn all that attention into something that sells.
What you're after
Turn your tracking page into a marketing channel
Every tracking notification is a touchpoint with your customer, and most retailers hand that entire experience to a carrier. Arrive puts you back in front. Dispatched, in transit, out for delivery, delivered. Every update arrives in your voice, with your visual identity.
Solved with MachShip
A tracking page that lives inside your store.
Customers check tracking pages more than almost any other page you own and that attention is yours to use, for product recommendations, promotions, loyalty messaging and retargeting. When something goes wrong, the message comes from you, not from a carrier your customer may not recognise.
How it works
A post-purchase experience that stays on-brand.
The bit after checkout stays yours, right down to the delivery updates.
Return
Self-service returns
A multi-carrier returns portal customers can use without contacting support — every return tracked and visible.
It’s in the stats.
Every delivery in these numbers came with a tracking page someone opened, usually more than once. Arrive makes sure that the page and every notification around it look like you, rather than a carrier they've never heard of.
Customers
Customer Spotlight
Tracking events from 500+ carriers, marketing tools you already use.
Branded Tracking sits on top of MachShip’s 500+ carrier network — every scan event flows through to your branded experience, then connects out to the marketing tools you use to act on it.
Your questions answered
Frequently Asked Questions
Fully. The page lives on your domain and uses your design system: your colours, your imagery, your content. Treat it like any other page in your store.
Yes. The tracking page is one of the most-visited pages your customers ever land on, so we built it to carry product recommendations, promotions, loyalty messaging and retargeting alongside the delivery information.
Subscription-based notifications via push, email and SMS. Customers opt in once and updates arrive automatically as scan events come in. No more checking the page on repeat.
You do. Exceptions, delays and delivery updates all come from you, in your voice, not from a third-party carrier your customer may not recognise. You keep the relationship and you control the narrative.