The bridge between the promise made at checkout and the experience your customer actually gets.
And it holds up when peak trading doubles your order volume overnight.
What you're after
Consistent ecommerce fulfilment, whichever carrier handles the parcel.
When fulfilment goes out the warehouse door, most retailers cross their fingers and hope the carrier delivers what was promised at checkout.
Solved with MachShip
Deliver takes the guesswork out.
The right carrier is assigned automatically based on your rules, including service type, destination, weight and cost, so the service your customer chose is the service they get. Your warehouse team follows one process. Your customers see one experience, regardless of who is carrying the box. And when Black Friday, Christmas and end-of-season sales hit, it scales with the volume without anyone making manual carrier calls under pressure.
How it works
Consistent fulfilment from order one to order one million.
Whatever gets picked at checkout is what actually runs, whichever carrier carries it.
Promise meets reality
The service your customer selected at checkout is the service that turns up at their door. No drift between the two.
Automated carrier allocation
Your rules pick the right carrier on every consignment — service, destination, weight and cost decided before anyone touches it.
One brand experience
Customers get the same fulfillment experience regardless of which carrier handles the shipment. Your team follows one process.
Built for peak
Volume spikes don’t break the model. Rules hold through Black Friday, Christmas and end-of-season without manual carrier decisions on the warehouse floor.
Return
Self-service returns
A multi-carrier returns portal customers can use without contacting support — every return tracked and visible.
It’s in the stats.
Volume like this includes every Black Friday and every Christmas peak that MachShip has carried without blinking. Deliver keeps the experience consistent, no matter which carrier handles the parcel or how busy it gets.
Customers
Customer Spotlight
The carrier and own-fleet network behind every delivery.
Deliver runs across 500+ carrier integrations and connects to own-fleet operators through the Driver app — so the same rules, the same allocation logic and the same customer experience hold whether you’re handing parcels to a national carrier or your own van.
Your questions answered
Frequently Asked Questions
The same way it handles a Tuesday in March. Carrier allocation is rules-based, so when volume spikes through Black Friday, Christmas or end-of-season, no one’s making manual decisions under pressure. The rules you set hold.
Yes. Own-fleet operators connect through our connectors, and Deliver treats your fleet as another carrier in the allocation logic — same rules, same consistency, same customer experience.
Your allocation rules can re-route to alternative carriers. You set the conditions; Deliver respects them when conditions change.
Yes. That’s the point. Deliver decouples the customer experience from the carrier handling the shipment, so your brand stays consistent whether the parcel goes via Aus Post, Couriers Please, your own van or any of the 500+ carriers we integrate with.