Global Truck Imports
Global Truck Imports were losing money on freight overcharges and struggling to consistently source carriers for oversized goods. They just wish they’d switched to MachShip sooner.
This up-to-the-minute information allows businesses to meet the high expectations of their customers around order tracking and deliver a buying experience that keeps shoppers coming back.
What is delivery management software?
Wishing you could avoid spending hours managing bookings, viewing delivery tracking statuses, and seeking delivery confirmations? The MachShip delivery management software allows you to streamline your delivery process from start to finish. It equips you with the capability to provide an amazing customer experience while saving your business time and money.
With access to a simple and clean dashboard, you’re able to give your customer service team everything they need to deliver timely communications about order statuses. You can also see proof of delivery confirmations in real time and store that information against the customer’s order.
With a cloud-based delivery management system, such as MachShip, you have a centralised system of communication. The software pulls data from your transport carriers to allow visibility over key milestones in the dispatch process and final mile of delivery.
With vehicle-tracking and up-to-the-minute insights on your deliveries, you can easily manage freight all the way to its final destination. Our consolidated ‘Active Consignment’ dashboard displays all tracking statuses for both live and completed consignments
Provide customers with real-time email and SMS notifications to reduce delivery uncertainty and keep customers updated at every stage of their order’s journey. Provide your customers with a branded tracking page, regardless of carrier, provided via email or SMS to ensure a consistent customer experience, decoupled from the carriers.
Deliver more efficiently with the ability to access data in a clear dashboard, make better decisions and hold transport carriers to account for performance.
You can explore more benefits of the MachShip freight management system here.
Use cases
Global Truck Imports were losing money on freight overcharges and struggling to consistently source carriers for oversized goods. They just wish they’d switched to MachShip sooner.
Kallipr is a distribution company that recently launched a new ERP. Migrating from old software to a new system could have quickly become a headache. Here’s why it didn’t.
As their freight volumes kept rising, Grant Walker Parts needed a more streamlined shipping solution. Now their growing team is on the same page and
How long is it currently taking you to create consignments
across your carrier mix?
Compare rates from your carriers and instantly uncover the best
options for your last-mile delivery. Save wasted time working
between multiple carrier portals and make your life simple with a
consolidated view of all rate cards in one place.
What is the cost to your business (and your customers) of not
selecting the best transport provider?
Choosing the right carrier can be a decision that requires time,
consideration, and clear data to review. The MachShip quoting and
booking functionality ensures you can make the right selection,
and fast.
Planning, managing, and optimising delivery data becomes easier with the ability to view analytics within the MachShip consignment management software. With a comprehensive view of all data in one place, it’s much easier to make informed decisions and stay on top of delivery efficiency.
Discover issues before you hear about them from your customers — by viewing all outstanding consignments in one place. You can filter consignments by either the timeframe (e.g. 2 days overdue) or by the carrier.
Say goodbye to complex and non-scalable integrations. With MachShip you can
automatically update the order status in
your business platforms, to make ordering
a breeze for your team and customers.
Customer expectations around tracking
are very high. Communicate tracking
statuses and every stage with automated
email and SMS notifications.
How long does it take to get POD’s from
your carriers? Provide certainty about the
delivery of your goods, for your team and
your customers, with MachShip.
Request a demo now with one of our cloud logistic consultants.
Inside you will discover how to reduce costs and increase your bottom-line profitability across five key areas of your business.
Inside you will discover how to reduce costs and increase your bottom-line profitability across five key areas of your business.