Delivery Management

MachShip allows you to access a consolidated view of your transport providers and tracking statuses — from warehouse pick-up to final delivery.

This up-to-the-minute information allows businesses to meet the high expectations of their customers around order tracking and deliver a buying experience that keeps shoppers coming back.

What is delivery management software?

Wishing you could avoid spending hours managing bookings, viewing delivery tracking statuses, and seeking delivery confirmations? The MachShip delivery management software allows you to streamline your delivery process from start to finish. It equips you with the capability to provide an amazing customer experience while saving your business time and money.

With access to a simple and clean dashboard, you’re able to give your customer service team everything they need to deliver timely communications about order statuses. You can also see proof of delivery confirmations in real time and store that information against the customer’s order.

How does delivery tracking
software work?

With a cloud-based delivery management system, such as MachShip, you have a centralised system of communication. The software pulls data from your transport carriers to allow visibility over key milestones in the dispatch process and final mile of delivery.

Benefits of the MachShip delivery management system

With vehicle-tracking and up-to-the-minute insights on your deliveries, you can easily manage freight all the way to its final destination. Our consolidated ‘Active Consignment’ dashboard displays all tracking statuses for both live and completed consignments


Provide customers with real-time email and SMS notifications to reduce delivery uncertainty and keep customers updated at every stage of their order’s journey. Provide your customers with a branded tracking page, regardless of carrier, provided via email or SMS to ensure a consistent customer experience, decoupled from the carriers.

Deliver more efficiently with the ability to access data in a clear dashboard, make better decisions and hold transport carriers to account for performance.

You can explore more benefits of the MachShip freight management system here.

Use cases

Adventure Operations

Starting out as a merger of two family businesses, Adventure Operations is a growing collective of Australian camping equipment brands – including OZtrail, Companion, and

Read Case Study »

Benchmark Logistics

Benchmark Logistics is an Australian freight management company, helping multinational retailers get their goods from A to B cost-effectively. The business is actually an offshoot

Read Case Study »

Multiple delivery options


Real-time rates

How long is it currently taking you to create consignments
across your carrier mix?

Compare rates from your carriers and instantly uncover the best
options for your last-mile delivery. Save wasted time working
between multiple carrier portals and make your life simple with a
consolidated view of all rate cards in one place.


Carrier selection

What is the cost to your business (and your customers) of not
selecting the best transport provider?

Choosing the right carrier can be a decision that requires time,
consideration, and clear data to review. The MachShip quoting and
booking functionality ensures you can make the right selection,
and fast.

MachShip’s delivery
tracking features


Planning, managing, and optimising delivery data becomes easier with the ability to view analytics within the MachShip consignment management software. With a comprehensive view of all data in one place, it’s much easier to make informed decisions and stay on top of delivery efficiency.

Discover issues before you hear about them from your customers — by viewing all outstanding consignments in one place. You can filter consignments by either the timeframe (e.g. 2 days overdue) or by the carrier.

How do businesses manage delivery with MachShip?


Say goodbye to complex and non-scalable integrations. With MachShip you can
automatically update the order status in
your business platforms, to make ordering
a breeze for your team and customers.



Customer expectations around tracking
are very high. Communicate tracking
statuses and every stage with automated
email and SMS notifications.


Delivery confirmation

How long does it take to get POD’s from
your carriers? Provide certainty about the
delivery of your goods, for your team and
your customers, with MachShip.

Ready to see MachShip in action?

Request a demo now with one of our cloud logistic consultants.

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