Lawrence & Hanson is an electrical wholesaler operating nationally, with over 160 branches across Australia. See how MachShip has helped align their operations while enabling branches to still operate independently.

“Working with the MachShip team was fantastic. We initially had MachShip deployed at our flagship DC in Knoxfield in Victoria. So we had some knowledge of the platform and some configurations already set up. Then, when we wanted to scale on a national basis, the support team was there to help us every step of the way,” he said.

“One of the biggest challenges in my role is that each of our branches operates quite independently. And each branch is different from another. A branch that operates in Victoria is completely different from one that operates in Western Australia.”

“They have different requirements, different customers, and different needs for services. So, rolling out MachShip nationally was a real no-brainer for us because it gives power to the individual branches to manage their own freight requirements at a branch level.”

“Rolling it out nationally was actually really easy due to the useability of MachShip. We transitioned from an alternate freight booking platform onto the MachShip platform and the user uptake was excellent. The feedback was great and we were able to do it all remotely.”