After moving away from the other platform that was limiting their capabilities, The Blue Space team began seeing a fantastic ROI from MachShip.
As MachShip was able to integrate with Unleashed and Shopify they immediately began saving significant time on tasks they were doing manually. Ken Poole, The Blue Space National Logistics Manager says these integrations alone have been extremely valuable.
“It could integrate with two of our platforms, whereas our previous solution would only integrate with Shopify. MachShip integrates with our backend ERP system, Unleashed. This has meant we’ve saved at least 6 hours a day in labour. It’s sensational actually. And on top of that, it’s reduced the errors. Because obviously being a manual process it’s very open to errors. So not only have we saved a head count but the accuracy has improved as well.”
On top of these significant cost savings, The Blue Space team were able to uncover areas in their freight management that could be improved. This allowed them to make high-level business decisions that otherwise wouldn’t have been possible.
“Rather than having to rely on our carriers providing a quarterly dispersion report or DIFOT report — I can now produce those myself out of MachShip. The level of detail is great — right down to the states, zones and regions that the freight is going to. I can now produce my own dispersion report by carriers, for a set period of time.”
This report alone has saved The Blue Space profit by providing them with decision making data, Ken explained how:
“For example, we’ve now made the decision to turn off some zones because it’s become cost-prohibitive to send there — and that was on the back of data. Being able to produce these reports directly out of MachShip and instantly look at that is excellent.”